I received a call the other day from Ezra at Cell C [warning: site not Firefox friendly]. I greeted Ezra warmly as I considered the merits of asking him whether there might be someone better to speak to. I declined to do so assuming that either a) the joke would be old (from his perspective); or b) the joke would be too subtle — he sounded more like a hip-hop, R&B kind of guy
Ezra happily informed me that he had been assigned to assist me with my contract upgrade. How exciting!
Except, I hadn’t requested an upgrade. Was it compulsory?
No it wasn’t, but it was recommended.
Why would I want an upgrade?
Because I could get a new phone.
But I already have a working phone. Afterall, I was talking to Ezra using it.
Sure, but I could get a better phone, like a Nokia N73 (or something like that).
Are you implying that the phone I have is crap? (Wish I’d said that, but it didn’t occur to me until afterwards).
Eventually I told him that I saw what the problem was. I was on a contract that Cell C were no longer offering. It has really cheap rates, no free minutes, and no bundled in phone. It also has no monthly subscription charge. Basically, if I don’t use the phone at all, I’d pay R50 a month. If I only make R50 worth of calls, I’ll pay R50. If I make R100 worth of calls I pay R100.
Basically, Cell C aren’t making any money off me (or are making very little).
Eventually, Ezra gave up. Perhaps Cell C will try again with someone better?
The Waffle Group 
Excellent. Foolish Cell C, to think they would sway the Haggis so easily with promises of material goods!
This is the second time they’ve tried. First time back in April when the contract expired
On a side note, Gaby is also having fun and games with the fools at Cell C, who seem disinclined to want to take her money. Perhaps they should get the overenthusiastic Ezra on the case?
http://www.quinnreynolds.com/main.php#blog_2007_11_03_12_45